Refund policy
RETURN & REFUND POLICY
At Kazenko Collective, we take immense pride in the design, layout, and construction of our premium activewear garments. Because our products are custom-manufactured on-demand to support sustainable, eco-friendly apparel practices, our return protocols are structured to keep our operations efficient and transparent.
DAMAGED, DEFECTIVE, OR MISPRINTED ITEMS
Your satisfaction is our absolute priority. If your garment arrives physically damaged, has a manufacturing defect, or features a printing error, we will resolve it completely at our expense.
• DO NOT mail the package back.
• Simply take a clear, well-lit photograph of the issue and email it to our support team at thekazenko@gmail.com within 30 days of delivery.
• Once verified, we will instantly arrange for a brand-new replacement garment to be printed and shipped to you entirely free of charge.
Your satisfaction is our absolute priority. If your garment arrives physically damaged, has a manufacturing defect, or features a printing error, we will resolve it completely at our expense.
• DO NOT mail the package back.
• Simply take a clear, well-lit photograph of the issue and email it to our support team at thekazenko@gmail.com within 30 days of delivery.
• Once verified, we will instantly arrange for a brand-new replacement garment to be printed and shipped to you entirely free of charge.
SIZING EXCHANGES & REMORSE RETURNS
Because each piece is custom-made to order, we highly encourage you to review the explicit size charts listed on our product landing pages before finalizing your purchase.
• If you need to initiate a sizing swap or a return, please reach out to our dedicated support desk at thekazenko@gmail.com first.
• All authorized sizing returns must be unwashed, unworn, and mailed directly to our official business address in their original packaging:
• If you need to initiate a sizing swap or a return, please reach out to our dedicated support desk at thekazenko@gmail.com first.
• All authorized sizing returns must be unwashed, unworn, and mailed directly to our official business address in their original packaging:
Kazenko Collective LLC
1147 Brook Forest Ave, Suite 20
Shorewood, IL 60404
1147 Brook Forest Ave, Suite 20
Shorewood, IL 60404
CONTACT US
For any inquiries regarding your order layout, size adjustments, or return tracking, please reach out directly to our team at: thekazenko@gmail.com.